Delivery Policy

For all deliveries:

  • Shipping applicable only in the UAE
  • No international sales nor shipping out of UAE
  • will ship your order within 24 hours of order confirmation (United Arab Emirates). Any orders made online on a Friday or public holiday will be processed on Saturday or next working day and then normal delivery time will follow.
  • EID festivities and long public holidays might result in delivery delays of additional 72h
  • will send you an email as soon as your item has been shipped with a tracking number so that you can track your order through our shipper’s portal.
  • You will receive your items in the original shoe box.
  • We use Quiqup and Shipa for all our UAE deliveries.
  • You can arrange "Deliver Urgent Service": delivery in 2 - 4 hours hours for orders placed before 13.00h (GMT+4) and a fee of AED 25. This service is only available in Dubai and except Friday or Public holidays.
  • Delivery charges will be indicated during your checkout process, in Dirhams (UAE).
  • Please, keep with you the proof of delivery receipt signed and confirmed by the customer.
  • Refund Policy applies.


For more information, kindly refer to our FAQ and Terms & Conditions page.