Delivery Policy

For all deliveries:

• alpargatauris.com sales and delivers only to the following countries: UAE, Kuwait, Bahrain, Qatar, Oman and the KSA 
• Cash on Delivery (COD) is only available in the UAE. Outside UAE, COD orders will be automatically canceled, and only pre-paid orders will be processed and delivered.
• Free shipping above 300 AED applicable only in the UAE
• Delivery charges will be indicated during your checkout process, in Dirhams (UAE).
• Shipping rates outside UAE are calculated based on shipping weight and exclude taxes and duties at destination unless noted otherwise (additional charges might be collected at a delivery outside UAE)
• Same-Day Delivery within the UAE: Place your order before 3:00 PM (Dubai) or 1:00 PM (Sharjah, Ajman, Abu Dhabi) and receive it the same day between 4:00 PM and 10:00 PM for a fee of AED 28. This service is available only within the UAE.
• Next-Day Delivery across the UAE: Enjoy free shipping on orders over AED 300. A delivery fee of AED 20 applies to orders under AED 300.
  Orders placed before 10:00 PM will be delivered the next day between 9:00 AM and 10:00 PM.
• Shipping outside UAE depends on shipping partners (DHL) and the delivery time can go up to 6 labor days.
• alpargatauris.com will send you an email as soon as your item has been shipped with a tracking number so that you can track your order through our shipper’s portal.
• You will receive your items in the original shoe box.
• We use Quiqup for all our UAE deliveries and DHL for outside UAE deliveries.
• Please, keep with you the proof of delivery receipt signed and confirmed by the customer.
• Refund Policy applies.

For more information, kindly refer to our Help Center and Terms & Conditions page.